Shipping & Delivery

Shipping

We accept orders at any time — 24 hours a day, 7 days a week. Orders placed on mobiuscapsules.com will be processed and shipped within 2–3 business days. Orders placed after 1pm EST will be processed the following business day. All orders placed on Saturday and Sunday will be processed on the following business day. We apologize for any inconvenience.

We currently offer the following shipping methods within the continental USA:

Shipping Option

Costs

Estimated Delivery Time
(including processing time)
Standard Ground Shipping*

Complimentary

5-10 business days

2-day Shipping - Orders $100+

Complimentary

2-4 business days

2-day Shipping - Orders under $100

$10

2-4 business days

*We only ship UPS Ground to Hawaii and Alaska:

$25 shipping for orders over $100 UPS Ground to Hawaii or Alaska (10-15 days).
$33 shipping for orders under $100 UPS Ground to Hawaii or Alaska (10-15 days).

International

International orders placed before 1 P.M. PST Monday through Friday (excluding holidays) usually ship the same day. Complimentary international shipping is offered for all orders over $250. UPS does not consider weekends and holidays business days. 

We offer the following options for international shipping:

Country

Shipping Option

Costs

Estimated Delivery Time
(including processing time)

Canada

UPS

$20 Standard

$55 Economy

$65 Express

5-10 business days

3-5 business days

2-3 business days

All other
countries*

UPS

$35 Standard

$75 Express

7-10 business days

2-3 business days

*We currently do not ship to the following countries: Russia, Spain, North Korea, Ukraine, Iran, Iraq, Cuba, Somalia, Yemen, and Syria.

Customs and Exceptions

All international orders placed through UPS may require a signature upon receipt. Most countries can choose Standard or Express. Note that the carrier does not consider weekends and holidays business days. 

Please be aware that shipping charges do not include international customs, duties, tariffs, or broker taxes. All applicable taxes and duties will be paid by the customer and are due to the carrier. Contact the customs office in your destination country for information about any applicable taxes or value limit in order to clear customs. 

Packages may be held at the local sorting facility until customs are paid. Customs fees may be applied after the package is received.

All shipments to APO, FPO, and DPO addresses are considered domestic shipments that are transferred and sent via USPS. Due to military handling time, delivery to some destinations may take up to 21 days.

We are not responsible for refunds if: 

  • Packages are refused due to high duties and taxes.
  • Packages are not picked up by the recipient at the local holding facility.  
  • Packages can not clear customs because of restrictions. 
  • Items that are missing because they are confiscated by Customs.
  • Inaccurate or incomplete shipping address.

Please send your questions to support@mobiuscapsules.com